
Give your business
room to thrive.
Let iluxa bring your conversations, your team and your operation together. So you can focus on the people who make your business.
Your world.
Already in motion.
iluxa brings the work behind your customer experience together, wherever you welcome people.


A prepared team. A warmer welcome.

Your people. Your services. Connected.
Your customers see
exceptional service.
You see it all come together.
Every enquiry carries work with it. The details to collect. The team to coordinate. The decisions to make.
iluxa connects those moving parts around your services, your people and your rules.
A warm welcome over the phone, too. Let customers enquire and book by voice, with their next step connected to your operation.
iluxa is a verified Meta technology provider with direct access to the WhatsApp Business API. Your conversations run on official infrastructure — not workarounds.
A clear next step.
From the first message.
Answer enquiries in your venue’s voice. Collect the details your team needs. Keep the conversation moving in Arabic and English.
Your business.
In one connected view.
Choose a business and follow the customer journey. Explore how the conversation becomes the next step for your team.
Technology that understands
your kind of business.
CONCEPTUAL HOSPITALITY IMAGEA technology partner.
Who starts with your day.
We spent time inside UAE hospitality operations before we wrote a line of code. We saw WhatsApp threads doing the job of a booking system, qualification rules living in someone's head, and reception teams coordinating by memory. iluxa exists because we couldn't find what these venues needed — so we built it here, for this market.
Map your customer journey and daily operation.
Build the workflows around your venue’s rules.
Review the experience and prepare your team.
An investment in
a better working day.
Start with your venue. Choose the support and scale that fit the way you work.
Two-week free trial on your WhatsApp number, for venues that complete a workflow review.
Discuss your venueiLuxa Starter
For a focused start with WhatsApp.
+ AED 1,500 one-time setup
- 24/7 WhatsApp booking
- Arabic and English
- Availability and confirmations
- Operations dashboard
- Up to 3 staff
- Monthly reporting and email support
iLuxa Pro
WhatsApp and voice, with priority support.
+ AED 2,500 one-time setup
- Starter capabilities included
- Up to 6 staff
- Weekly reporting
- Priority WhatsApp support
- Quarterly business review
- Voice AI Available now
iLuxa Enterprise
For groups with a bigger picture.
Setup scoped to your operation
- Multi-location management
- Dedicated account manager
- Custom reporting
- Team training
- Integration scoping
- Venue-specific configuration
Starting prices. Pro pricing depends on your type of venue and your volume of messages and calls. We’ll review your venue, required workflows and rollout scope together.
At your desk.
And on your horizon.
Keep the day in view, from your customer conversations to the work happening behind them.
Browser dashboard
Conversations, bookings, staff and business insight in one workspace.
Explore the demonstrationiPhone & Android
A mobile view of your operation, designed for managers on the move.
Discuss your requirementsA few things
you may be wondering.
Is iluxa only for bookings?
No. It brings customer conversations, venue operations and business intelligence together. Workflows can include staff rosters, leave, resource availability and questions about business performance.
Will it suit my type of venue?
We work around the needs of salons, spas, beach clubs, restaurants, bars and wellness studios. The workflow review starts with your services, team and operating rules.
Can I keep my current booking system?
Tell us which system you use. We’ll review the proposed workflow and available integration access before agreeing the scope. Connections to third-party platforms depend on their API access and permissions.
What happens in the workflow review?
Bring one process you’d like to improve. We’ll walk through how it works today, show the relevant iluxa experience and discuss the configuration your team would need.
Can my team stay involved?
We’ll identify the points where your team needs visibility or a handover, and build those into the workflow you review with us.